IICRC Master Water Restorer
17+ years in the restoration industry
As Director of Operations for INTACT, Todd oversees production and sales operations across three restoration companies. He develops and manages data-driven reporting systems to track and improve KPIs that drive profitability and conversion. He leads the training and implementation of new processes while monitoring team performance to identify and correct operational drift.
Institute of Inspection Cleaning and Restoration Certification (IICRC) – Active Member
Cotality Contractor Advisory Committee
Reviews and authors guides on water damage restoration, mold remediation, fire and smoke recovery, flood restoration, and insurance claims best practices